If there is a silver lining in the rise of fuel, it’s that more and more companies are assessing their use of express shipping. Fuel surcharges exceeding 30% have forced a closer review of selected... View More
Earlier this decade, word went out that last-mile delivery was a tough genre to master. Karl Meyer apparently didn’t get the memo. In 2001 — at a time when “e-tail” enthusiasm was... View More
In the May issue, we discussed how having great parcel rates does not necessarily mean you have a great contract. The contractual terms of a parcel contract can provide as much value and financial return... View More
Perhaps you negotiated your small parcel contracts awhile back. So you think those negotiations are in the past for now. Well, it’s quite possibly time to think again. With an economy that hasn’t... View More
For the past 24 years, CDW has created a successful business model with the focus on delivering technology solutions to both corporate and public sectors in the US and Canada. CDW grew sales to $8.1 billion... View More
Welcome to the final portion of our three-part series, Moving from Manual to Automated Fulfillment. In the first portion, we discussed considerations for adopting automation vs. expanding manual operations,... View More
One of the most influential books that I have read is Michael Gerber’s The E-Myth: Why Most Small Businesses Don’t Work and What to Do About It. Essentially, Gerber suggested that a business... View More
Today’s sluggish economy and challenging business environment is putting more pressure than ever on organizations to review and justify all aspects of shipping operations and spending. At... View More
Selecting the right partner is as important as selecting the best software. Oftentimes the best software may not be the best partner. It is important to evaluate all aspects of this new partnership to... View More
Deadlines, interruptions, upset customers, unreliable employees, mistakes. Is this how it is in your world? Are you steaming because your boss just yelled at you or a customer complained? Did you sleep... View More
As the IT Manager of Shipping Applications for Ditan Distribution LLC, Oscar Murray has seen it all. “The shipping industry is constantly changing,” he shares. “You have to stay on top... View More
ndustry sources are reporting that this week DHL Express USA dismissed a significant portion of its sales force. This move included the Commercial Field Sales Group and the National Account Sales... View More
During a surgical procedure, it can be helpful to locate things to one-millimeter accuracy, but in a dockyard, locating huge intermodal containers to an accuracy of several meters is fine. What these situations... View More
According to a study of 380 companies made by the Aberdeen Group, desktop shipping, also known as “non-production” shipping, is the biggest source of what they term “maverick spend”... View More
Perhaps the most famous three words uttered in literature, "Et tu, Brute?" (Even you, Brutus?) This expression has come down in history to mean the ultimate betrayal by one's closest friend. UPS... View More
One reason why the market for Real Time Locating Systems (RTLS) is growing rapidly to pass the billion dollar mark well within 10 years is technology. It is improving rapidly, with new variants for the... View More
FedEx has announced their 2009 Annual Rate Increase. Last year, they announced in late October, the year before the announcement was made in early November, so the timing of this year’s announcement
From CEP-Research: Deutsche Post World Net (DPWN) has denied German media reports that it might fully pull out of the US express market but says further restructuring measures might be necessary if the... View More
The U.S. Department of Transportation will not block DHL in its attempt to hire UPS to handle its domestic air cargo. Transportation Secretary Mary E. Peters informed Ohio Governor Ted Strickland... View More