With hurricane season upon us and extreme weather events becoming an increasingly common reality nationwide, the arrival of bad weather tends to illustrate that there are two types of people in the wo

New studies project that the worldwide retail e-commerce sales will reach a new high of $4.9 trillion by 2021. That is a 265% growth rate, and there are no signs of the growth lettin... View More

Packaging is no longer viewed as simply the container you use to get your shipment from Point A to Point B. Now, there are multiple considerations to take into account, with consumer loyalty and satis

In this installment of PARCEL Counsel, we will look at the relationships between a seller (consignor) and a buyer (consignee). While the exact nature of the contractual arrangements between buyers and

Consumer research for packaging mostly falls into research done in a lab or store environment, but we’ve been tasked with more and more e-commerce work over the past two years. Usually, we�... View More

The e-commerce landscape is radically changing, especially when it comes to defining the new normal for parcel delivery. Retailers specializing in larger, non-conventional items are accustomed... View More

When you’re a small business in a big business world, the challenge of competing with the seemingly infinite resources of larger competitors can seem insurmountable. Companies like Amazon... View More

The transportation and logistics industry is experiencing a digital revolution. Modern technology is finally taking hold in supply chains across the world, allowing for previously unheard-of l... View More

The most common complaint that I hear as I travel to different distribution centers is, “We just can’t find good people.” Oftentimes, the complaint is warranted, but many times, it’s... View More

Last year, US shoppers spent a record $126 billion holiday shopping online — a 19.1% increase over 2017. The rise in e-commerce during the holidays stretches distribution centers and their employees

Retail packaging experts at Package Insight (Clemson University) conducted a study exploring the effects of four different interior packaging materials on consumer perception and appreciation... View More

While shipping may seem simple to customers (or even company executives), shipping managers know that it’s anything but. Much more goes into shipping than simply getting the order from the war... View More

Talking about regional carriers, we really think of two modes: parcel and LTL. On the parcel side, the two national giants (FedEx and UPS) have really done a good job of limiting the parcel carriers... View More

Today’s retail landscape is more competitive than ever. Small- and medium-sized businesses don’t only compete with much larger brands; they compete with the thousands of similar-sized busine

The global e-commerce world is in an outright battle to find the lowest delivery cost solution to compete with Amazon. Their free, two-day delivery has been a disruptive trend for all merchants. Howev

E-commerce is the buying and selling of goods over the Internet, and market research experts such as Euromonitor believe that it will make up 14% of all global shopping sales made by 2021. From the on

Amazon Prime and the guarantee of two-day delivery has completely changed consumer expectations when it comes to home delivery. Shoppers today expect a level of clarity and transparency into... View More

The news of Amazon’s next-day delivery took 2019 by storm. What followed was a flurry of successive similar announcements by other retail giants. E-commerce business owners and retailers... View More

An efficient supply chain is one that meets customer expectations in a cost-effective manner. With two-day delivery (or less) becoming the retail standard for customers, balancing cost and customer se

Same-day delivery no longer belongs to consumer retailers and grocers. Since the inception of Prime, the Amazon disruption has created an environment where both business buyers and individual cu... View More