This article originally appeared in the July/August, 2018 issue of PARCEL. E-commerce is rapidly overtaking brick & mortar retail sales, with US online sales reaching $409 billion in 2017 a... View More

For many, August brings the onset of the busy season. Time to rev up the motor and get orders out to adequately meet the holiday demand! Many e-commerce companies see between 40-60% of their bus... View More

As companies grow, either organically or through mergers and acquisitions, leaders making pivotal business decisions must remain cognizant of the state of their industry in North America and the world

UPS recently implemented a brand-new audit fee for shipping charge corrections. This new fee will be assessed if the average shipping charge correction in a week is greater than five dollars. If... View More

Have you ever wondered what consultants look for when they come in and audit your facility to suggest better processes? Much like the game when you were a child, the consultant looks at your operation

In our instant-everything world, customers want orders ASAP and at the lowest cost possible. This is becoming increasingly harder to do as parcel growth is expected to continue rising 17 to 28 p... View More

You know what’s easy? Setting up an eCommerce web store. Shopify has 500,000 merchants, a number that’s grown 74 percent per year over the last five years, according to a January 2018 article... View More

Ah, packaging. Remember the good old days, when as long as a product was protected in its box, it didn’t really matter what the packaging looked like? How things have changed! Now, not only does... View More

The material handling environment is changing and growing at a rapid pace, thanks in no small part to the e-commerce explosion, which means that shippers are facing many challenges that must be mitiga

Remember the shopping experience of old? Make yourself presentable, get in the car, drive to multiple locations – maybe even try on a few things, and then make your way to a line of people waiting... View More

No matter if you’re a small business or a Fortune 500 company, workflow management and employee productivity top the list of things to improve. And sometimes that means cutting processes, hirin... View More

Our company has a customer that is one of the most successful retailers of sporting goods equipment in the world. This particular company was started by a young entrepreneur who started selling ski eq

Almost every e-commerce brand experiences seasonal peaks. But without proper fulfillment management, what could be a period of increased sales can easily overwhelm emerging businesses. More specifical

For most shippers, negotiating with carriers can be intimidating. Whether it’s your first time at the table or you’re a seasoned veteran, it’s easy to feel overwhelmed. The carriers are... View More

When the history of e-commerce is written by scholars in the future, it will be first and foremost a global story. Beyond the technology that has fueled it — and the convenience it has created... View More

In the world of packaging, size definitely matters. Given the variables at play and the ever-changing, ever-increasing UPS and FedEx surcharges, this can be a very frustrating side effect of small-par

The continued growth of e-commerce – which reached an all-time high of more than $2 trillion worldwide last year – has changed how brands should look at the packout part of the fulfillment... View More

During the holiday season, there is always a mad dash by retailers to have the best promotions to lure in customers. In more recent years, that opportunity has moved more and more towards e-commerce a

Going up against mega online retailers can be a daunting prospect for brick-and-mortar shops that can’t easily slash prices or eat the cost of free shipping, but being a little fish in the giant... View More

The first full day of the 2017 PARCEL Forum in Nashville had a special highlight during the keynote luncheon. Since 2015, we have conducted a search for the game-changer of the year in the months lead