INTRODUCTION Another year, another major carrier rate increase. Thanks to the vigilance with which FedEx and UPS have been raising their shipping rates in recent years, most parcel shippers will find their... View More

In building a parcel dashboard, I recommend that it consist of three components: Cost/Volume, Service Level and Cost Analysis. Visual displays (charts, graphs, dials, etc.) will also help communicate the... View More

In the movie The Cable Guy, Chip Douglas refers to cable television as the “information superhighway.” “There’s no end to the possibilities!” Chip says. I... View More