GettyImages-1500047715
Aug. 20 2024
The latest findings from the Reverse Logistics Association's (RLA) quarterly Returns Index show that returns costs continue to rise faster than returns volumes. The returns cost index jumpe... View More
GettyImages-1738613245
May 7 2024
The record-breaking 20th annual Reverse Logistics Association (RLA) annual conference featured many great events and sessions, including the Women in Reverse Logistics Luncheon with Colleen Ro... View More
GettyImages-1310710346
March 22 2024
As omnichannel sales increase, the number of returns will grow. Indeed, e-commerce retail sales have increased 8.3% year-to-date through November, while retail sales have risen two percent for... View More
GettyImages-853561716
March 14 2024
Retailers are realizing things need to change to improve profitability amid dwindling consumer demand and rising costs. Predicted 2024 trends can be grouped into three categories: return polic... View More
GettyImages-1467259292
Oct. 30 2023
ESG reporting refers to the disclosure of data covering the company’s operations in environmental, social, and corporate governance. According to financial firm Morningstar, the number of pu... View More
GettyImages-1294477039
Oct. 3 2023
The ever-growing popularity of online shopping has also dramatically increased the number of returns retailers need to mitigate. Not only expensive for the retailer, with the need to hold addi... View More
GettyImages-1342038765
Feb. 8 2023
A muted holiday season is expected as the National Retail Federation (NRF) forecasts retail sales to grow between six and eight percent over 2021 to between $942.6 billion and $960.4 billion... View More
GettyImages-1326291609
Nov. 28 2022
What's old is new nowadays, as retailers resell returned items online and in stores. According to data analytics and consulting firm, GlobalData, the market for secondhand goods is estimated... View More
GettyImages-1327478247
Aug. 16 2022
Higher transportation, labor, and warehousing costs are driving up returns costs. According to the latest Returns Index Survey from the Reverse Logistics Association (RLA), 55% of survey respondents n
GettyImages-1312765899
July 29 2022
The cost of returns is rising faster than volumes according to the Reverse Logistics Association’s (RLA) surveys. In each of the quarterly surveys since they began last October, costs have b... View More
GettyImages-1053603918
July 21 2022
The cost of returns is rising faster than volumes according to the Reverse Logistics Association’s (RLA) surveys. In each of the quarterly surveys since they began last October, costs have b... View More
GettyImages-185074242
April 4 2022
Sorry, folks. The last mile is not necessarily the end of a supply chain. Instead, we at the Reverse Logistics Association view the supply chain as circular, encompassing reverse logistics pra... View More
GettyImages-1325165710
Oct. 15 2021
In the early days of e-commerce, returns flew under operation’s and finance’s radar, and perhaps rightly so. The volume of e-commerce purchases was low, and returns were minimal and simple.... View More
GettyImages-1257750358
Sept. 1 2021
With lockdowns, shuttered stores, and health concerns, shoppers turned on their computers and to online shopping as their new go-to for everything they needed, from clothing and makeup to household cl
GettyImages-185074242
April 23 2021
If you ever find yourself frustrated by dealing with returns, you’re not alone – over 75% of consumers feel returns are the most painful part of buying online. Of course, we know... View More
GettyImages-501503942
Oct. 5 2020
The holiday season of 2020 is going to be different than any that have come before it. The pandemic has changed the way that customers shop. E-commerce sales have increased significantly, with... View More
GettyImages-666266058
March 28 2019
In 2017, Americans gave retailers their best holiday season in over five years. According to a sales report issued by Mastercard SpendingPulse, US year-end holiday retail sales rose 4.9% compare... View More
GettyImages-636188366
March 25 2019
There is zero doubt that the e-commerce market will continue to grow for the foreseeable future. According to Mastercard’s SpendingPulse report, retail sales grew 5.1% year-over-year to $850 b... View More
GettyImages-185074242
Feb. 13 2019
The next time you think about returning an item to Amazon, be forewarned: Return too many items in a year, and you might just be exiled for good. Retail returns have become such a night... View More
1 2