No matter if you’re a small business or a Fortune 500 company, workflow management and employee productivity top the list of things to improve. And sometimes that means cutting processes, hirin... View More

Our company has a customer that is one of the most successful retailers of sporting goods equipment in the world. This particular company was started by a young entrepreneur who started selling ski eq

During the holiday season, there is always a mad dash by retailers to have the best promotions to lure in customers. In more recent years, that opportunity has moved more and more towards e-commerce a

This article originally appeared in the March/April, 2018 issue of PARCEL.In the last installment of PARCEL Counsel — “Back to the Future: UPS and Last-Mile Delivery” — we saw how... View More

It's easy to understand why parcel shippers might want to use a regional carrier; they usually offer flexible pickup windows, faster transit times, and lower transportation and accessorial cost. And... View More

It’s no surprise that Amazon is today’s e-commerce leader. In fact, according to data from One Click Retail, Amazon was responsible for about 44% of all US e-commerce sales in 2017. Many attribute

Have you ever had one of those “a-ha!” ideas? Perhaps there was a cool summer night when you were sitting around a campfire, and you came up with an idea to make a widget that would solve a... View More

Traditional and digital worlds are colliding as commerce between B2C, C2C, and B2B blur. This collision is straining supply chains around the world as consumers and businesses alike are demanding end-

Much has been written about how the small package world would change if Amazon were to enter the market. Though mostly speculative, just about any information you can find on the topic establishes Ama

Retailers view their e-commerce shipping service as an extension of their business. The quality and flexibility of their delivery solutions play a direct role in the decision-making criteria... View More

Much has been written in the media lately about Amazon extending the benefits of its logistics network to transactions other than those originating at Amazon’s fulfillment centers (personally, I... View More

Millennials comprise almost a third of the US population and spend about $1.2 trillion yearly, more than any other generation, respectively. To attract and keep this highly valuable audience, online b

This article originally appeared in the March/April, 2018 issue of PARCEL. Annual shipping rate increases are an expected occurrence for shippers and customers alike. Shippers understand and acce... View More

There comes a point in nearly every growing e-commerce merchant’s journey when the topic of scalability must be explored. Scalability might take many forms for this growing business, but managing... View More

Last month, we published part one of a two-part series on the top enterprise labeling trends affecting the supply chain. This month, we'll take a look at the role analytics and cloud technology play... View More

With Amazon’s recent announcement of Shipping with Amazon, in which the company will pick up and ship packages to customers (effectively removing the need for third-party carriers), there’s

Imagine ordering a new computer or buying a set of golf clubs in the morning. And it arrives at your house two hours later. That’s same-day delivery, and it has the power to shift the last-mile... View More

With new technology constantly emerging to enhance the overall retail experience, customer expectations continue to rise. The typical online shopping process has improved in almost all phases, causing

The booming trend of e-commerce shopping continues to grow, and not just in massive sales, but also in the actual size of products available. Sales of non-traditional, bulky items are now accessible f

Globalization and digital technologies are changing businesses, especially as companies look to find new ways to amplify growth and expand into new markets. To do this, companies must create efficienc