The pandemic accelerated e-commerce and served as an alternative to closed stores and a way for consumers to avoid the COVID virus. The impact on parcels and the last mile was immense, resulting in re

Higher transportation, labor, and warehousing costs are driving up returns costs. According to the latest Returns Index Survey from the Reverse Logistics Association (RLA), 55% of survey respondents n

Across the country, everyone is facing the same challenges: How do I get more done with less? Less space, tools, time — and, of course, fewer people. What If You Can’t Find Enough Workers?... View More

Consumers worldwide are making sure companies hear the call for greater accountability, sustainability and ecological stewardship. Eco-friendly packaging is one small way corporations are meet... View More

Two years after the COVID-19 pandemic began, we still face disruptions across supply chains. In 2020, the start of the pandemic, consumers shifted their spending away from services to goods, cau... View More

The cost of returns is rising faster than volumes according to the Reverse Logistics Association’s (RLA) surveys. In each of the quarterly surveys since they began last October, costs have b... View More

You can’t get through a workday without hearing the word “disruption.” While business is ever-changing, we’ve all seen how the rate of change since early 2020 has disrupted and... View More

US warehousing space is at the tightest it's ever been as shippers import record amounts of inventory to satisfy existing customer demand and have on hand “just in case.” Real est... View More

There’s a lot of buzz around multi-carrier parcel shipping and how it helps overcome current industry challenges. Many organizations, however, resist onboarding additional carriers, fearing... View More

The cost of returns is rising faster than volumes according to the Reverse Logistics Association’s (RLA) surveys. In each of the quarterly surveys since they began last October, costs have b... View More

In a developing story, Capitol Forum is reporting that U.S. Postmaster General Louis DeJoy is sunsetting the postage reselling program. This program has allowed Pitney Bowes, Stamps.com, and o... View More

Understanding the dynamic nature of parcel costs can be a daunting task that can take years to truly comprehend. Fuel surcharges, however, seem to be conceptually understood by all. This can b... View More

In 2021, average transport rates increased drastically by nearly 300% due to high ocean freight rates on all major shipping routes. Transporting a 40-foot container from Shanghai to Rotterdam costed r

Smart technology is the use of IoT devices and applications. This technology has been around for a while, but it’s seeing increased adoption and more innovative use cases in virtually every in... View More

FedEx’s Money Back Guarantee and UPS’s Guaranteed Service Refund state that for services with guaranteed delivery dates and times, which includes most Express/Air products, arriving more... View More

Ever wonder how relaxing and less stressful your life would be if your department or facility was on auto pilot? How refreshing would it be to know your team had your back and anything that co... View More

As retailers, manufacturers, 3PLs, and other shippers bring on new carriers to meet their ever-growing shipment capacity constraints, they need to be wary of the volatility they are exposing t... View More

In the world of streamlining, optimizing, expanding, and trying to lead the way in supply chain operations, it’s easy to see environmental sustainability as a “nice to have” or a “some

With gas prices at record highs, unending supply chain disruptions, and increased pressure to deliver e-commerce orders quickly, brands must get creative when it comes to reducing the strain o... View More

Last-mile logistics are complex. Managing multiple carriers, meeting increased customer delivery expectations, and controlling costs take planning and optimization that goes beyond simple... View More