Parcel Shipping & Distribution has been conducting the Annual Best Practice Survey for the past six years. This year, we are pleased that Morgan Stanley, a global financial services firm and a market leader... View More
The customer service department of Mathews Conveyor, a manufacturer of material handling equipment headquartered in Danville, KY, thought it was a given that a company could not attain perfection, only... View More
Contrary to popular belief, management's role isn't to get the most productivity out of employees. It is to get the most value out of current assets. Sure employees are a big part of the equation, but... View More
Ergonomics: The study of the interface (or interaction) between humans and the objects they use and the environments in which they function. The definition of ergonomics is one thing but the benefits... View More
Often, people will make comments about how critical their work is to a company. Well, theyre right! Everyone within a firm is a critical component of keeping and main-taining clients. Shipping and distribution... View More
The Request For Proposal (RFP) is a terrific concept. In theory, a single document allows buyers to interview multiple suppliers, communicate service requirements, select a best value provider, hit departmental... View More
While today�s cost-conscious businesses have reinvented just about everything from the manufacturing plant to the retail store, many have yet to truly analyze the significant cost of moving materials across... View More
Congratulations! You�ve just landed your first big customer! No more selling to just the �mom-and-pop� stores � this is really going to give your product national exposure and take you to the big time.... View More
The last few months have seen some dramatic changes in the shipping industry. Former competitors like the U.S. Postal Service and FedEx are launching joint ventures. UPS is announcing several significant... View More
If you use UPS to service your business, your rates increased on January 6th significantly! UPS press release announcing the new rates contained exactly two sentences pertaining to the actual impact to... View More
In the October issue, we unveiled Part 1 of the annual Parcel Shipping & Distribution Best Practice Survey results. We delved into what impact the economy was having on the relationship between parcel... View More
To kick off my presentation at a recent conference on business continuity, I called for a volunteer from the audience. A man at the back of the room stood and moved into the center aisle. I beckoned for... View More
Discussions of efficiency in the workplace often focus on saving time or at least not wasting it. And thats a fine place to start, but simple algebra shows its not enough. Once you recall the basic axiom... View More
Financial transactions can now be conducted in the blink of an eye. But the technology that has made us so efficient is also raising serious privacy concerns. The media is flooded with stories of businesses... View More
So its been nearly six months since the close of the (drum roll).... second ever holiday online shopping season. How did the parcel industry do? Were we able to overcome the problems of 1999? Will the... View More
Parcel shipping usually has only one objective: Just get it there. If the package is on time, shippers are happy. On a per-pound basis, parcel shipping is the most expensive method of shipping.... View More
Do you put extra stamps on your envelopes with the hope they�ll arrive faster? Would you knowingly spend $25 to send a package that would have arrived a day earlier for only $5? Sometimes, you do get what... View More
Congratulations! Since youve done such a good job with the Boston operation, were now putting you in charge of the New York and New Jersey operations as well. Despite the positive tone in my bosss... View More
Women in Packaging, Inc. (WMPKG) packages the people, not the products. As a nonprofit, professional association dedicated to increasing the growth and professional development of packaging professionals,... View More
Ever wonder how certain universally accepted sizes, practices or specifications got to be universally accepted? It didn�t just happen by coincidence. In the world of distribution, universal applications... View More
