With so many businesses and retailers competing for online sales, customer loyalty has never been more important. As more shoppers opt to buy online and the rate of deliveries rises, so to do the retu

From Prime Day and back-to-school shopping to the big holiday test at the end of the year, peak season preparation follows a similar, steadily evolving playbook through the years. But 2020 is unique... View More

The global retail sales arena is $25 trillion… yes, I said $25 trillion. The e-commerce world is $2.9 trillion. The coronavirus pandemic has changed the way people purchase items. As the world went

Businesses and consumers have all been impacted by COVID-19, and for many of us, the focus has shifted from business as usual to getting through this crisis. With the stay-at-home orders preva... View More

Due to the onset of COVID-19, the rulebook for businesses, the logistics industry, and the entire world has changed overnight. Corporate strategies, employee behaviors, and workflow patterns that we h

In 1993, President Clinton signed the original North American Free Trade Agreement (NAFTA). The most important free trade agreement of the 20th century was signed one year before Amazon was fo... View More

For small businesses, shipping can be tough to manage. Too-slow delivery speeds can hurt customer relationships, and no one wants to receive a package that's been damaged in transit. At the same time... View More

Doddle, a leading international e-commerce solutions provider that designs, develops and integrates consumer fulfilment and returns technology, announces the... View More

A large percentage of e-retailers in the US fulfill orders from a single distribution center. Not only does this strategy limit delivery speed and increase parcel shipping costs, it creates a... View More

It’s official: e-commerce and direct-to-consumer (DTC) shipping are more than just trends and continue to steadily grow. For consumer goods importers and distributors on the fence, it’s... View More

Sustainability has earned its place among other social priorities like education and national security. Our actions over the next few years will define the long-term livability of earth. Taking quick... View More

GMT’s fifth annual Benchmark Report, The Impact of Brand Strategy on Parcel Transportation, is here. And there’s a lot of data and insights to explore, ranging from influential industry... View More

The coronavirus outbreak paralyzed economies as it spread around the world. However, people who were bound to homes turned to a variety of technology tools that allowed them to continue intera... View More

If the last few months have shown the retail world anything, it’s the driving need for a functional, dynamic e-commerce platform. At the beginning of the year, Amazon and Walmart dominated the e-com

The coronavirus pandemic has exposed a number of weak spots that have handcuffed pharmaceutical supply chains, especially outsourcing practices. Consider the following: · &n... View More

There are two major changes occurring July 1 that will have severe implications for some while providing others with great opportunities to grow their businesses. First, let’s take a look a... View More

In this column, we usually discuss freight. However, in this installment of PARCEL Counsel, we will explore a question relating to people, specifically, whether a governmental authority can legally fo

There’s nothing more important right now than preparation, as evidenced by how COVID-19 took us by surprise. However, the upcoming peak season is a known occurrence (even though it could loo... View More

The challenges of 2020 so far, as the world battles the global pandemic of COVID-19, have been unprecedented. The past few years have offered many challenges for logistics professionals, such... View More

In a world where two-day, next day, and same-day delivery options are the norm, today’s customers expect more now than ever. A business’s ability to adapt and grow to meet the ever-changin