Peak season isn’t the time to find out if your 3PL’s accuracy rate was “good enough.”

When you’re shipping 100,000+ orders in just two months, even a 1% gap in performance can lead to thousands of preventable mistakes and tens of thousands in avoidable costs. That’s the difference between 99% and 99.99%. And it matters more than most teams realize.

Say your brand ships 100,000 orders during peak (November–December) …

At 99% accuracy, that’s 1,000 incorrect orders.

At ShipNetwork’s 99.99% accuracy, that drops to under 10.

That’s 990 avoidable errors—a 100x difference.

Now let’s break down the real cost of each error:

Even conservatively, each fulfillment mistake costs your business $100 or more. So when you're dealing with nearly a thousand errors in peak season, you’re staring down a $99,000+ loss.

That’s your $100,000 mistake.

Now ask yourself: Would a refund from your 3PL’s “accuracy guarantee” cover that?

Why Guarantees Aren’t Enough

Some 3PLs offer a money-back guarantee to cover fulfillment errors. That’s great-- ShipNetwork does too, but here’s the difference:

We don’t need to use it hardly as often.

Because we consistently deliver 99.99%+ accuracy, you avoid the fallout altogether. And let’s be honest, getting a $5 credit on a mis-pick doesn’t undo the damage:

It doesn’t fix a customer’s holiday gift delay.

It doesn’t reverse a 1-star review.

It doesn’t win back a canceled subscription.

And it doesn’t cover the internal labor spent correcting the issue.

A guarantee is just a refund. Accuracy is prevention.

Accuracy = Margin, Retention, And Peace Of Mind

Our clients aren’t just avoiding errors, they’re avoiding chaos. And even during peak, we process nearly all orders the same day. Every fulfillment center follows systematized workflows, and performance is tracked in real time. That’s how we maintain 99.99%+ accuracy, even when order volume surges overnight.

You don’t scale a brand by fixing mistakes. You scale it by avoiding them. Customer-focused brands don’t rely on refunds after a misstep, they avoid the misstep altogether.

Damien Bradford is VP of Operations, ShipNetwork and is a seasoned logistics executive with over a decade of hands-on experience leading high-growth fulfillment operations in the eCommerce space. Having scaled multi-node networks and built operational systems from the ground up, he brings a deep understanding of what it takes to deliver accuracy, speed, and resilience at scale. Today, he oversees nationwide fulfillment strategy for ShipNetwork, applying his expertise to help brands navigate peak season challenges and long-term growth with confidence.