In 1995, Congress enacted legislation deregulating the trucking and airline industries� intrastate operations. At the time, very few, if any, shippers (and probably few carriers) fully comprehended... View More
Editors Note: On December 11, 2002, President George W. Bush authorized the establishment of a Presidential Commission on the future of the U.S. Postal Service. The Commissions mission is to study and... View More
It was early 1984 when I first met with Dan Sullivan and talked to him about joining his management team with the task of planning and, ultimately, managing a new small package delivery service. At the... View More
United Parcel Service (UPS) and FDX have added a new battleground in their fight for your business. While their sales forces can still be seen in a shipping managers office and on the shipping dock, they... View More
At least Jesse James robbed with a gun! Thats always my first response when I am asked the question, Why does my carrier (read UPS and FedEx Ground) charge me so much to deliver oversized packages? The... View More
Since the dawn of guaranteed service refunds in the ground parcel industry over four years ago, a number of issues have arisen. Some issues have been good, some bad and some have been downright ugly. Before... View More
No topic has generated more comments from parcel industry enthusiasts this past year than the ongoing tactics used by carriers to avoid paying out guarantee refunds. And shippers are getting madder by... View More
For more than 200 years, the U.S. Postal Inspection Service has been responsible for safeguarding the customers of the U.S. Postal Service. As the criminal investigative arm of the U.S. Postal Service,... View More
Were all aware of the tight economy and especially the severe impact on the transportation industry. Many parcel carriers are now adding upcharges for services as they try to compensate for the sputtering... View More
Parcel Shipping & Distribution sat down with Brett Harper, vice president of Contract Business Development for APL Logistics, to learn more about third-party logistics and what they have to offer companies... View More
Frustrated with restrictive carrier refund policies, many experienced shippers have reached the conclusion that traditional service guarantees don�t work. But instead of giving up, what can you do about... View More
FedEx Corp.�s ground package and less-than-truckload services made strides in 2003, gaining market share in two segments of US surface transport, The Colography Group, Inc., (LTL) said in issuing... View More
Every boxing fan has an opinion of what the best heavyweight fight was. Louis - Schmelling, Ali - Frazier, Holyfield - Tyson. They were all epic battles. But for my dollar, the best heavyweight fight is... View More
My intention for this column is to provide industry news I believe is impacting you and render my thoughts regarding its implications. My aim is to both give awareness and hopefully, make a difference.... View More
Shippers beware! Dramatic changes to the way landed costs are calculated for all major carriers are now in effect. Parcel carriers started to impose both residential and commercial Delivery Area... View More
Parcel carriers are spending billions annually on new technology to fine tune their already high-speed delivery operations. Obviously, they realize the benefits of making such a capital investment. Simply... View More
In UPS� relatively short five years as a publicly traded company, its stock arguably suffered its worst blow this January, immediately following the management�s announcement that it wouldn�t meet Wall... View More