Garbage in, Garbage out (GIGO) became part of our nomenclature when information technology became more and more important to running a modern business. You may remember that if the data input was poor,... View More
Relax for just a minute and think back to when you were nine years old, before you saw the dangers we see every day now. There wasn’t a TV in every room with hundreds of channels and you were not... View More
The Results are in and may surprise you! In last month’s PARCEL, our readers were challenged with, “Looking for your input in order to provide information on exactly how the supply chain is... View More
The prevailing view on supply chain management is that a key to a firm’s overall success can be found in establishing stronger relationships with the partners in a supply chain. On the other hand,... View More
The business world is changing so rapidly that supply chain professionals can no longer depend on their normal process to manage change that can literally greet you tomorrow morning. Major change can come... View More
I ordered at least a dozen products from catalogers and eTailers this holiday season and didn’t pay shipping charges for any of them. The merchants included LL Bean, Levi, Neiman Marcus, Target,... View More
Managing information should be part of your overall strategy and tactics in this competitive global environment. Companies are not solely in the service or product business any longer; we are all offering... View More
Classic marketing is generally divided into four parts called the Four Ps of Marketing: Product, Price, Place and Promotion. Place includes channels that marketing generally determines by selecting... View More
Ownership is being replaced by relationships because of the sophistication of the Internet, telecommunications and data management. It wasn’t too long ago that the term “rollup” meant... View More
If you watched last month’s State of the Union address, you saw that President Obama set a new goal to double U.S. exports over the next five years. While this level of export growth can be exciting... View More
There are very interesting synergies between financial firms and delivery companies that started in the mid-1800s and are still evolving today. American Express was founded in 1850 as an express transportation... View More
Our industry has been rolling since the wheel was invented in Mesopotamia (Iraq) about 5,000 years ago. Three years ago, Hot Shot Delivery, Inc’s president, Eric Donaldson of Houston, Texas,... View More
In building a parcel dashboard, I recommend that it consist of three components: Cost/Volume, Service Level and Cost Analysis. Visual displays (charts, graphs, dials, etc.) will also help communicate the... View More
In today's frenetic markets, your customers are shopping. Build your contacts within existing accounts while you have easy access to them. It is a competitive world, and running your team has aspects that... View More
With the collapse of DHL and a significant reduction in orders, both UPS and FedEx have again raised their rates, increasing the cost pressures for shippers. What options do shippers have? 1. Don’t... View More
The business of transporting, warehousing and delivering freight and packages generates $3.5 trillion in annual revenue worldwide. Competition is very much alive and well in every sector; no carrier has... View More
Messenger services and regionalized carriers have been around for quite some time. In fact, they probably date back to before the medieval ages when some entrepreneurial lad conceived the idea of making... View More
Years ago I had a boss who told me The problems remain the same. Its only the faces that change. Years of management have taught me the truism of that statement. A few weeks ago it got me to thinking about... View More
LOUISVILLE, July 19, 2007 - UPS's (NYSE:UPS) first 747-400 arrived at the company's global air hub here today for its public debut, ready to begin fulfilling the global mission emblazoned on its fuselage:... View More
